Case Study – Retail Returns

Case Study Retail Returns Our client, a national furniture retailer found themselves with a challenge with returned product, needing a sustainable monetisation solution. Hilco designed a solution which has become an ongoing arrangement, delivering a sustainable long-term solution for the client. Client Challenge The client’s needs for management of returns include: A complete ‘take-all’ approach… Continue reading Case Study – Retail Returns

Retail Returns: the trash or treasure dilemma

3d illustration of boxes delivered with light red color wall, space for test

As retail returns grow in volume, they cause a headache for retailers. Do they process returns or ditch the goods? Now retailers are turning to a very attractive alternative – embracing the secondary market.