This Privacy Policy applies to:
and each of their Related Bodies Corporate, as that term is defined in the Corporations Act 2001 (Cth) (together and separately (as appropriate), Hilco Global Australasia, we, us, our).
We have developed this Privacy Policy to inform you of how we manage your personal information.
By providing personal information to us, you are taken to have read, and consent to the collection, use disclosure and handling of your personal information in accordance with this Privacy Policy. This Privacy Policy is read in conjunction with our general Terms.
Personal information has the meaning given to that term in the Privacy Act and includes information or an opinion (whether true or not) about an identified individual, or an individual who is reasonably identifiable.
In general, Hilco Global Australasia collects personal information about users of its website, (www.hilcoapac.com (Website)), suppliers, contractors, and prospective employees. We aim to collect personal information only if it is reasonably necessary to providing the service, product or information you have requested from us.
In the course of providing you with products or services, we collect personal information in a variety of ways. Unless it is unreasonable or impractical to do so, we collect your personal information from you directly. In some cases however, we will collect information about you from a third party.
For example, we may collect your personal information from:
Hilco Global Australasia may collect personal information about you when you:
The kinds of personal information we collect and hold about you will depend on the products or services we provide you with or if the law requires us to collect it. This includes your:
If you are a prospective employee, we may collect details about your employment history and other details about you to assist with the recruitment process. We may collect this information from you directly, or from a recruiter.
For each visitor to our Website, we may also collect the following non-personally identifiable information using third party website analytics providers:
We collect your personal information primarily to:
If you:
Direct Marketing
We may use your name, email address, organisation details, your position within your organisation and any preferences in relation to marketing that you share with us, for direct marketing purposes. Where possible, we will provide you with a choice to unsubscribe from any of our marketing communications. We will respect your request to decline to receive these marketing communications.
We may disclose your personal information to:
Those third parties will be permitted to access only the personal information they need to deliver the service to Hilco Global Australasia or to you.
Each entity in the Hilco Global Australasia group of companies may also disclose your personal information to other companies within the Hilco Global Australasia group of companies (which are listed above).
We may disclose your personal information to our related entities who are located overseas, including in North America, South America, Europe (including the Netherlands), the United Kingdom, South East Asia (including Indonesia, Philippines, Singapore, Thailand and Hong Kong). In some cases, those entities may use your personal information for the purpose of promoting their products and services. We are not otherwise likely to disclose information to overseas recipients unless it is with your consent, or the disclosure is required or authorised by law.
The privacy and collection practices of entities to which we disclose personal information are governed by their own privacy policies and collection notices.
We will not otherwise disclose information about you unless the disclosure:
Hilco Global Australasia aims to ensure that your personal information is accurate, complete and up to date. To assist us in this, you need to provide true, accurate, current and complete information about yourself as requested and properly update the information to us to keep it true, accurate, current and complete.
If you believe that the information we hold is inaccurate or incomplete, please contact us and we will use all reasonable efforts to correct the information.
If we do not believe the information to be incorrect, we will take reasonable steps to add a statement to the information claiming that you believe the information is inaccurate, incomplete, out of date.
We may hold your personal information in electronic or hard copy form. We take reasonable precautions to protect your personal information from misuse, interference and loss, as well as from unauthorised access, modification or disclosure. We use a number of physical, administrative, personnel and technical measures to protect your personal information.
We will retain your personal information as required by law, and then take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed.
Hilco Global Australasia reserves the right to make amendments to this Privacy Policy at any time for any reason. We will publish any updated Privacy Policy on our Website.
Subject to exceptions allowed by law, you can request access to or correction of your own personal information by contacting us. If the information held by Hilco Global Australasia is inaccurate, incomplete or not up to date you may request that we correct the information. You may be required to put your request in writing for security reasons.
We will give you access to, or correct, your personal information unless there is a lawful reason for refusing your request for access or correction. If we refuse your request we will give you a written notice explaining our reasons for that refusal and how you may complain about that refusal.
If we sell or otherwise transfer part or the whole of Hilco Global Australasia or our business (or any entity in the Hilco Global Australasia group of companies) to another organisation (including in the course of a transaction like a sale, merger or acquisition or as part of a dissolution, liquidation, administration, receivership or other form of insolvency), you agree that your personal information that is collected by Hilco Global Australasia may be disclosed to a third party, prospective buyer, transferee or insolvency practitioner and that this is reasonable to enable that party to continue or manage the business.
If you have a complaint about tracking technologies and/or serve ads, please note that opt out functions are set out in clause 7 of our Terms.
If you have a complaint about our collection, use or disclosure of your personal information, or you wish to make a complaint about a breach of the APPs, please contact us at the details set out below.
In your complaint, please set out the details of your complaint and your contact details. Our Privacy Officer will contact you to acknowledge your request and ask for any other applicable information. Our Privacy Officer will then investigate the issue and advise you in writing of the outcome.
You can also make a complaint to the Office of the Australian Information Commissioner. Further information is available at www.oaic.gov.au.
If you have any questions about this Privacy Policy or our privacy practices, would like to make a complaint or request access to or correction of your personal information, please contact us by any of the following means.
Our contact details in respect of any issues in relation to privacy are:
Email: privacy@hilcoapac.com
Post: Attn: Privacy Officer, Level 2, 83 Palmerston Crescent South Melbourne 3205