Our client, a major insurer, was in the process of settling a claim with their client; a retailer of tools and workshop equipment in Australia. Working closely with a prominent Loss Adjusting firm, Hilco was requested to support the complexities of handling the stock and the nature of this claim; involving flooding and the fact that no testing had been performed to assess the operability of products.
Our Insurance clients often operate on tight timeframes, and balancing business continuity, claim assessment and salvage returns is often challenging. Our client needed a salvage valuation, along with a safe path to market for the stock subject to claim.
Partnering with a specialist salvage solution provider was a key concern for our client, given the logistically complex process expected in the remarketing process.
Hilco APAC was selected for this project due to our experience, capability, attention to detail and sales channel knowledge. The solution deployed immediately by the team was multi-faceted.
The return to the client amidst complexities in logistics, cataloguing and sale program delivery, were well above expectation. The Hilco team managed the entire process on behalf of the insurer, so our client could move onto other demands.
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George has developed a career spanning over 20 years in Sales and Relationship management in the financial services industry, in particular within general insurance. With roles across client services and business development, George has built an impressive network of contacts within the Loss Adjusting, insurance claims, brokerage and building consultancy community. George has worked for Sedgwick in Australia for almost 10 years, niching in claims services (Loss Adjusting), Building consultancy and strata services to Australian Insurers. George holds a Bachelor of Business (Marketing ) degree and a Certificate IV in General Insurance through ANZIIF.
Michael has over seven years of experience in the auction industry where has managed client sale programs from a range of different sectors.
Michael runs the frontline for customer support at Hilco Global APAC, builds and maintains client relationships, troubleshoots curly questions and assists in the development of large contract and tender solutions.
Michael is a director and founding shareholder of Hilco APAC. With over 25 years experience, he is a go-to person in auction and salvage disposal.
Mike has continued to work hard for retailers and insurance professionals, having the ability to see possibility in even the most bespoke asset classes.
Michael saw a gap in the market to provide a truly global offering across valuation, advisory and monetisation, leading to the formation of Hilco Global APAC.